What We Do
Works Infrastructure provides services associated with the development, asset management and maintenance of public and private infrastructure assets. We are involved in the maintenance and construction of roads and highways; and the construction and maintenance of rail infrastructure, including structures and property.
The UK civils business has a track record of over 20 years serving the sub-contract requirements of the major regional civil contractors. In that time we have helped deliver numerous school and hospital infrastructure projects on time and budget. Our commitment to a directly employed workforce and to our internal training centre provides us with a stable skill set.
We have established a reputation for reliability, quality and flexibility and see these core strengths as the foundation of our delivery in the future.
Our rail business specialises in providing clients with a comprehensive and integrated engineering and maintenance solutions for their rail infrastructure assets. We provide a full service for the design, procurement, installation, construction, maintenance, management and commissioning of railway infrastructure.
Our highly experienced, directly employed workforce covers a broad range of skills and competencies. It is our philosophy to develop and train our existing staff and operatives to fill any skills gap using our own nationally accredited training school.
Our Commitment to our Customers
We will:
- Ensure our business leaders are role models of commitment to Customer Satisfaction;
- Ensure Customer Satisfaction is a “core value” demonstrated by all employees;
- Ensure we listen to our customers and respond to “their” needs and requirements;
- Focus on providing solutions;
- Treat complaints as opportunities to improve and retrieve Customer Satisfaction;
- Invite regular customer feedback in order to improve business.